VaseReturn — Terms of Service

Effective date: November 5, 2026
Publisher: [Publisher legal name pending] (“VaseReturn,” “we,” “us”)
Postal address: [Postal address pending], Brazil
Contact: csupportllcl@gmail.com

1. Acceptance and scope

These Terms govern the VaseReturn mobile application distributed for Android through Google Play, together with related support and legal pages. By using the App, you agree to these Terms to the extent permitted by law. If you act for a business, you confirm you are authorized to do so. The Privacy Policy, Subscription Terms, Refunds Notice, and Data Management Notice explain important related matters. Mandatory consumer rights in your jurisdiction always prevail over conflicting provisions in these Terms.

When you accept the Terms and Privacy Policy in the App, whether during initial use or after an updated document is presented for acceptance, VaseReturn records your internal user ID, your Google account identifier if you are signed in with Google, the versions of the documents accepted, your IP address, and the date and time of the acceptance. These records are stored using Supabase and kept for 24 months. The Privacy Policy explains this processing. Acceptance records are distinct from the inventory and event records stored on your device.

2. What the App does

VaseReturn is a recordkeeping and inventory tool for reusable equipment and decorative pieces used at weddings and other events. You can organize item types, categories, quantities, optional images and replacement values; register clients and events; reserve assets based on calendar-day availability; record partial packing and multiple dispatches; register full and partial returns, damage, losses and corrections; view movement history; and generate and share event PDF summaries. Certain functions and usage limits depend on your plan.

It is not an insurance product, GPS tracker, proof of legal ownership, certified evidence service, physical-security system, booking guarantee, accounting system, or payment processor for transactions between you and your own customers. Your records reflect information entered and confirmed by users; always perform necessary physical checks.

3. Free access and Google identity

The Free tier can be used on a supported Android device without Google sign-in. Google sign-in is available when you choose it, and network connectivity may be required to authenticate. Signing in is not a backup, cloud sync or transfer operation. VaseReturn's event and inventory records and managed photographs are kept locally on the device; Google sign-in does not automatically move or merge them across accounts or devices.

4. Two requirements for Premium

To use Premium on Android, you must simultaneously (a) have a currently verified Google sign-in within VaseReturn, and (b) hold a valid Premium subscription entitlement recognized through the Google Play purchase system and RevenueCat. Both conditions are required, including after restoration. Buying Premium alone does not remove the identity requirement. You may need internet access to sign in or validate/restore an entitlement.

Signing out or switching identities can temporarily prevent access to Premium functions until the requirements are satisfied again; it does not cancel your subscription or remove your local inventory. The Google account used for in-app identity may differ from the Google Play account used for payment. Purchase recovery is subject to the relevant store account, verified entitlement and safe identity handling; an unrelated identity must not gain somebody else's purchase rights. See the Subscription Terms before buying.

5. Your professional records and other people’s information

You may enter client names, optional contact details, event dates, photographs, notes, item descriptions, values and other records (“User Content”). You keep ownership of the rights you have in this content. You are responsible for its accuracy, the lawful collection and use of your clients' information, photographs, and any required notices or permissions. Do not enter unnecessary sensitive data. We do not acquire a general right to publish or sell your local client records. You are responsible for selecting recipients when sharing PDFs or backup files.

6. Inventory logic and limits

Available inventory is calculated using calendar days, not hour-by-hour availability. Users must allow for collection, travel, return processing and other scheduling realities. Items recorded as damaged may remain unavailable or require resolution after an event is marked closed. A missing replacement value is unknown, not zero. Amounts you enter use the selected inventory currency and are not automatically converted when that setting changes. VaseReturn does not determine what another person legally owes you.

7. Local storage and responsibility for backups

The App's operating records use a local SQLite database, and managed photos use local device files. VaseReturn does not provide automatic cloud backups or cross-device inventory synchronization. You control manual backup and export. Loss, damage, replacement, reset or uninstallation of a device can make local data inaccessible, especially without a usable export. Backup files may contain client details, photographs and costs. You are responsible for choosing where to store them and whom to share them with. See the Data, Backup & Deletion Notice.

8. Plans and billing

Free currently permits up to 15 item types, 3 categories created by you in addition to the built-in “Uncategorized” category, 1 active event, and 3 newly created events per month. Premium removes these limits while your entitlement and verified in-app Google identity are valid. Other features may be added, changed or withdrawn subject to applicable notice and purchased rights; no unreleased feature is promised. Subscription prices, localized currency, renewal period and any offer are shown through the Google Play purchase flow before authorization. For details see Subscription & Billing Terms.

9. Updates, access and corrections

We may update the App to fix defects, protect security, meet law or improve features. Supported devices and systems can change. We do not guarantee uninterrupted third-party login, purchasing or verification services. Reasonable limitations necessary for lawful use may apply. We will respect mandatory notice and remedy obligations.

10. Acceptable use

Do not misuse the App for unlawful purposes, violate privacy or intellectual-property rights, deliberately interfere with app security, distribute malicious files, or circumvent paid entitlement controls. As inventory data are principally local, we generally cannot independently inspect your local content. Separate Acceptable Use guidance provides additional detail.

11. Intellectual property

VaseReturn software, interface design, trademarks and original materials are owned by the publisher or its licensors. You receive a limited, non-exclusive, non-transferable right to use the App in accordance with these Terms and your valid plan, subject to mandatory law. You do not acquire ownership of software source code or the VaseReturn brand.

12. Warranty and liability

The Service is provided subject to warranties and protections that cannot lawfully be excluded. To the extent permitted by applicable law, we do not guarantee prevention or recovery of physical losses, correctness of independently supplied information or uninterrupted availability of network-based services. Nothing here excludes fraud, intentional misconduct, or other liability that applicable law forbids excluding. No general financial liability cap or mandatory arbitration clause is imposed by this version of the Terms.

13. Termination and data access

You can stop using the App, sign out of Google, manage subscription renewal through Google Play, and manage local records using available device and App features. These operations are different: deleting local records does not cancel a paid subscription, and canceling a subscription does not automatically delete local records. Existing information should remain readable and necessary in-progress return and damage resolution workflows should remain available on downgrade, subject to compatible device availability and the behavior of the released App.

14. Governing law, changes and disputes

Applicable consumer and privacy laws, including mandatory rights of users in supported countries, take precedence. These Terms do not compel arbitration, waive collective-action rights or impose an exclusive foreign court. We may revise these Terms when reasonably necessary, with notice and consent when law requires. We will display an effective date for the current version.

If a change requires you to accept the updated Terms or Privacy Policy in the App, the acceptance event is recorded as described in Section 1.

15. Contact

For legal, customer support or privacy matters: csupportllcl@gmail.com. Publisher: [Publisher legal name pending], [Postal address pending], Brazil.